{"id":38,"date":"2025-11-14T18:21:49","date_gmt":"2025-11-14T18:21:49","guid":{"rendered":"https:\/\/realizacje.soft-synergy.com\/blog\/?p=38"},"modified":"2025-11-14T18:21:49","modified_gmt":"2025-11-14T18:21:49","slug":"case-study-jak-usprawnilismy-obsluge-leadow-poprzez-ai-u-jednego-z-naszych-klientow","status":"publish","type":"post","link":"https:\/\/realizacje.soft-synergy.com\/blog\/2025\/11\/14\/case-study-jak-usprawnilismy-obsluge-leadow-poprzez-ai-u-jednego-z-naszych-klientow\/","title":{"rendered":"Case study: Jak usprawnili\u015bmy obs\u0142ug\u0119 lead\u00f3w poprzez AI u jednego z naszych klient\u00f3w"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Jednym z ostatnich projekt\u00f3w, kt\u00f3re realizowali\u015bmy w Soft Synergy, by\u0142a automatyzacja procesu obs\u0142ugi lead\u00f3w dla firmy dzia\u0142aj\u0105cej w bran\u017cy us\u0142ug B2B. Klient zg\u0142asza\u0142 coraz wi\u0119kszy problem z szybkim reagowaniem na zapytania \u2014 cz\u0119\u015b\u0107 trafia\u0142a do skrzynki mailowej, cz\u0119\u015b\u0107 przez formularz, a niekt\u00f3re w mediach spo\u0142eczno\u015bciowych. Efekt by\u0142 taki, \u017ce wiele warto\u015bciowych kontakt\u00f3w si\u0119 \u201egubi\u0142o\u201d, a zesp\u00f3\u0142 sprzeda\u017cy pracowa\u0142 w du\u017cym chaosie informacyjnym.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Przeanalizowali\u015bmy ca\u0142y przep\u0142yw pracy i stworzyli\u015bmy rozwi\u0105zanie oparte na AI, kt\u00f3re automatycznie zbiera, kategoryzuje i przekazuje leady do odpowiednich os\u00f3b. System rozpoznaje rodzaj zapytania, nadaje priorytet i zapisuje kontakt w jednym miejscu. Dodatkowo monitoruje czas reakcji i przypomina zespo\u0142owi o zaleg\u0142ych odpowiedziach.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Po miesi\u0105cu dzia\u0142ania klient zauwa\u017cy\u0142 bardzo wyra\u017an\u0105 zmian\u0119. Czas odpowiedzi skr\u00f3ci\u0142 si\u0119 o ponad po\u0142ow\u0119, a liczba zapyta\u0144, kt\u00f3re wcze\u015bniej pozostawa\u0142y bez odpowiedzi, spad\u0142a praktycznie do zera. Zesp\u00f3\u0142 sprzeda\u017cy pracuje spokojniej, bo nie musi r\u0119cznie kontrolowa\u0107 kilku \u017ar\u00f3de\u0142 naraz. Firma zyska\u0142a te\u017c wi\u0119cej klient\u00f3w, bo szybka reakcja sta\u0142a si\u0119 ich przewag\u0105 konkurencyjn\u0105.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Takie projekty pokazuj\u0105, \u017ce automatyzacja nie zast\u0119puje ludzi. Daje im przestrze\u0144 do tego, \u017ceby skupi\u0107 si\u0119 na rozmowach z klientami zamiast na \u017cmudnych czynno\u015bciach technicznych. A to cz\u0119sto robi najwi\u0119ksz\u0105 r\u00f3\u017cnic\u0119.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Je\u015bli chcesz sprawdzi\u0107, jak AI mo\u017ce pom\u00f3c Twojej firmie, skontaktuj si\u0119 z nami:<br>soft-synergy.com<br><a>jakub.czajka@soft-synergy.com<\/a><br>793 868 886<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Jednym z ostatnich projekt\u00f3w, kt\u00f3re realizowali\u015bmy w Soft Synergy, by\u0142a automatyzacja procesu obs\u0142ugi lead\u00f3w dla firmy dzia\u0142aj\u0105cej w bran\u017cy us\u0142ug [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":39,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-38","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/posts\/38","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/comments?post=38"}],"version-history":[{"count":1,"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/posts\/38\/revisions"}],"predecessor-version":[{"id":40,"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/posts\/38\/revisions\/40"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/media\/39"}],"wp:attachment":[{"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/media?parent=38"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/categories?post=38"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/tags?post=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}