Automatyzacja obs\u0142ugi zapyta\u0144 mailowych za pomoc\u0105 AI:
Zg\u0142osi\u0142a si\u0119 do nas firma us\u0142ugowa, kt\u00f3ra co tydzie\u0144 otrzymywa\u0142a du\u017c\u0105 liczb\u0119 zapyta\u0144 mailowych od klient\u00f3w. Problem by\u0142 prosty, ale bardzo kosztowny: pracownicy sp\u0119dzali nawet kilka godzin dziennie na czytaniu wiadomo\u015bci, przekazywaniu ich odpowiednim osobom i odpowiadaniu na powtarzaj\u0105ce si\u0119 pytania. Odbija\u0142o si\u0119 to na czasie reakcji, jako\u015bci obs\u0142ugi i mo\u017cliwo\u015bci pozyskania nowych klient\u00f3w.
Wprowadzili\u015bmy rozwi\u0105zanie oparte na sztucznej inteligencji. System analizuje tre\u015b\u0107 wiadomo\u015bci, automatycznie przypisuje je do w\u0142a\u015bciwych os\u00f3b lub dzia\u0142\u00f3w, a w przypadku prostych i powtarzalnych pyta\u0144 przygotowuje gotow\u0105 odpowied\u017a do akceptacji pracownika.
Po wdro\u017ceniu okaza\u0142o si\u0119, \u017ce:
\u2022\u2060 \u2060czas reakcji skr\u00f3ci\u0142 si\u0119 z kilku godzin do kilku minut
\u2022\u2060 \u2060zesp\u00f3\u0142 odzyska\u0142 \u015brednio 30 godzin pracy miesi\u0119cznie
\u2022\u2060 \u2060pracownicy zamiast wykonywa\u0107 powtarzalne zadania, mog\u0105 skupi\u0107 si\u0119 na sprzeda\u017cy i obs\u0142udze kluczowych klient\u00f3w
To wdro\u017cenie pokaza\u0142o, \u017ce automatyzacja nie zast\u0119puje ludzi. Po prostu przejmuje od nich to, co nie wymaga ich czasu ani kompetencji.
Je\u015bli w Twojej firmie s\u0105 procesy, kt\u00f3re regularnie \u201ezjadaj\u0105\u201d czas, warto je usprawni\u0107. Ch\u0119tnie poka\u017cemy, co mo\u017cna osi\u0105gn\u0105\u0107 dzi\u0119ki AI.
Kontakt:
793 868 886
https:\/\/soft-synergy.com
Jakub.czajka@soft-synergy.com<\/p>\n","protected":false},"excerpt":{"rendered":"
Automatyzacja obs\u0142ugi zapyta\u0144 mailowych za pomoc\u0105 AI: Zg\u0142osi\u0142a si\u0119 do nas firma us\u0142ugowa, kt\u00f3ra co tydzie\u0144 otrzymywa\u0142a du\u017c\u0105 liczb\u0119 zapyta\u0144 […]<\/p>\n","protected":false},"author":1,"featured_media":17,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-21","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/posts\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":1,"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/posts\/21\/revisions"}],"predecessor-version":[{"id":22,"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/posts\/21\/revisions\/22"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/media\/17"}],"wp:attachment":[{"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/media?parent=21"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/categories?post=21"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/realizacje.soft-synergy.com\/blog\/wp-json\/wp\/v2\/tags?post=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}